As we all improve our customer service, we found the following white paper extremely helpful for those providing Technical Support to their customers:
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IT BusinessEdge, November 11th suggested the following white paper regarding a strategy for choosing and deploying BI solutions that address both business and IT challenges. It might be helpful to our resellers looking to deploy BI after the new year.
Webinar provided by: techlibrary Webcasts, Redmond Magazine & Microsoft Certified Professional Magazine Online
Join disaster recovery planning expert Jon Toigo as he shows you how to protect Exchange, SQL and SharePoint. Register for this FREE webcast for a chance to win a $300 Amazon certificate. Sign up today!
When: Tuesday, December 8 from 2:00 to 3:00pm ET
Analysts say that Exchange and SQL are among the most widely deployed applications described as "mission critical" by businesses today. Hot on the heels of these enterprise apps are implementations of SharePoint: designed to help companies wrangle their files and to organize and share them across distributed environments in a smarter way.
Coming up with a strategy to protect these applications, that can be commonly tested and managed to drive down disaster recovery cost, is key. The good news is that CA XOsoft has just what you need to support continuity requirements for both the stalwart Microsoft wares and the more challenging SharePoint environments. Join DR planning expert Jon Toigo as he walks you through some examples in this live webcast.
Reserve your place NOW and you will be automatically entered into a drawing for one $300 Amazon certificate! Winner will be notified on Dec 9.
Zetadocs® for Microsoft Dynamics™ helps customers reduce the cost of handling documents, enhance customer service and streamline order processing:
Wednesday, December 9, 2009 3:30 PM - 4:30 PM EST
Wednesday, December 9, 2009 2:00 PM - 3:00 PM EST
With this course, end users will learn how to send out Business PDFs via email and/or fax and understand the productivity gains using Zetadocs can bring. End users will also learn how Zetadocs can be used alongside other applications to enhance communications with their customers and suppliers.
What you will learn:
• Basic Zetadocs client functions
• Creating and using Zetadocs Accessories
• Zetadocs Embedded commands and Mail Merge
Date: December 8, 2010 Time: 2:00 PM - 2:45 PM EST
| With this course, end users will learn how to send and receive faxes and understand the productivity gains using Zetafax can bring. End users will also learn how Zetafax can be used alongside other applications to enhance communications with their customers and suppliers. What you will learn: 1.) Basic fax client functions 2.) Addressing faxes 3.) Advanced fax client operation 4.) Using the Zetafax client with other applications |
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Zetadocs 3.0 is easier to trial and better to use |
Zetadocs makes it simpler for you to offer your customers electronic delivery and filing of financial documents. Installation of Zetadocs is now so simple, you can deploy it on a customer's test system in a couple of hours. The requirement to have SharePoint for archiving has been removed and there is new support for earlier versions of NAV. It's quicker and easier to send larger batches of documents and multiple users can now process captured documents simultaneously:
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Zetafax is market leading fax server software that is proven to be the reliable way of integrating fax with your IT systems as an effective means of business communication.
Zetadocs automates the production of business documents from CRM, ERP, accounting and other business software - saving time and effort.
