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Best of eWeek: November 20th, 2009 - Microsoft's Ozzie Talks Azure, Launches 'Dallas'

By Shannan Friedman

November 24, 2009 at 11:34 AM
Microsoft's Ozzie Talks Azure, Launches 'Dallas'
Microsoft will make its Windows Azure cloud platform available as of Jan. 1, 2010, Chief Software Architect Ray Ozzie says in a keynote speech at the Microsoft Professional Developers Conference. The company also announces a data-as-a-service solution code-named Dallas.
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IT Business Edge: The Ten Worst Practices for Technical Support

By Shannan Friedman

November 24, 2009 at 11:32 AM

As we all improve our customer service, we found the following white paper extremely helpful for those providing Technical Support to their customers:

 

The Ten Worst Practices for Technical Support
Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed by worst practices: self-inflicted wounds caused by short-term thinking. This white paper explores 10 of the "worst practices" that are common to customer support operations, including how these worst practices can creep into your contact center, and new ways in which to deal with them.

 

Download Now

 

White Paper: The BI for SMBs - Six Strategies for Success

By Shannan Friedman

November 24, 2009 at 11:31 AM

IT BusinessEdge, November 11th suggested the following white paper regarding a strategy for choosing and deploying BI solutions that address both business and IT challenges.  It might be helpful to our resellers looking to deploy BI after the new year.

Download Free Paper Here

Mission Microsoft: Adding Resiliency and High Availability to Exchange, SQL Server and SharePoint

By Shannan Friedman

November 24, 2009 at 11:27 AM

Webinar provided by:  techlibrary Webcasts, Redmond Magazine & Microsoft Certified Professional Magazine Online

Join disaster recovery planning expert Jon Toigo as he shows you how to protect Exchange, SQL and SharePoint. Register for this FREE webcast for a chance to win a $300 Amazon certificate. Sign up today!

When: Tuesday, December 8 from 2:00 to 3:00pm ET

Analysts say that Exchange and SQL are among the most widely deployed applications described as "mission critical" by businesses today. Hot on the heels of these enterprise apps are implementations of SharePoint: designed to help companies wrangle their files and to organize and share them across distributed environments in a smarter way.

Coming up with a strategy to protect these applications, that can be commonly tested and managed to drive down disaster recovery cost, is key. The good news is that CA XOsoft has just what you need to support continuity requirements for both the stalwart Microsoft wares and the more challenging SharePoint environments. Join DR planning expert Jon Toigo as he walks you through some examples in this live webcast.

Reserve your place NOW and you will be automatically entered into a drawing for one $300 Amazon certificate! Winner will be notified on Dec 9.

 

Zetafax 2009 Product Training: December 10, 2009

By Shannan Friedman

November 24, 2009 at 11:09 AM
With this course, end users will learn how to send and receive faxes and understand the productivity gains using Zetafax can bring. End users will also learn how Zetafax can be used alongside other applications to enhance communications with their customers and suppliers.

What you will learn:

1.)  Basic fax client functions
2.)  Addressing faxes
3.)  Advanced fax client operation
4.)  Using the Zetafax client with other applications
 
Thu, Dec 10, 2009 2:00 PM - 2:45 PM EST
Register Here

Product News: Zetadocs 3.0 is Easier to Trial and Better to Use!

By Shannan Friedman

November 06, 2009 at 11:16 AM

Zetadocs 3.0 is easier to trial and better to use

Zetadocs makes it simpler for you to offer your customers electronic delivery and filing of financial documents. Installation of Zetadocs is now so simple, you can deploy it on a customer's test system in a couple of hours. The requirement to have SharePoint for archiving has been removed and there is new support for earlier versions of NAV. It's quicker and easier to send larger batches of documents and multiple users can now process captured documents simultaneously:

 

Simpler live deployment - once a demo system is configured and working, the Zetadocs configuration can be exported to XML and then re-imported to the live system in a simple switchover.

Multi-user document queues - enables users to process captured documents simultaneously

Fileserver archive option - allows the optional use of SharePoint. Companies that don't use SharePoint can archive documents to shared folders on their fileserver instead.

Wider version support - compatibility with Navision 3.60 and 3.70 in addition to NAV 4.0, 5.0, 2009.

Silent client - enables batches of documents to be sent in the background without interruption.

Easier set up - for SharePoint running on 32 bit and 64 bit servers.

Zetadocs for NAV 3.0 launched!

By Shannan Friedman

November 06, 2009 at 11:14 AM

We are delighted to announce the launch of the latest version of our document management and delivery software, Zetadocs for Microsoft Dynamics NAV. We believe that this is the smartest way for your customers to manage their financial transactions electronically.

 

If you are looking at where you can add value to your new customer deployments and increase revenue from your existing customers then make sure you learn more about Zetadocs for NAV 3.0. It will enable you to deploy document management and sell more of the Microsoft stack.

Zetadocs for NAV 3.0: 



 

The Smart Way to Manage Financial Transactions Electronically: Zetadocs for Microsoft Dynamics NAV 3.0 is Released

By Shannan Friedman

November 06, 2009 at 10:29 AM

Automate the Process of Managing Collections, Purchases and Invoicing – Abandon Paper for Good!

 

Alpharetta, GAEquisys, one of the leading developers of software solutions for document management and delivery, and a Microsoft Gold Certified Partner, announced today the launch of Zetadocs for Microsoft Dynamics NAV® 3.0.

 

Zetadocs 3.0 makes it much simpler for NAV users to enable electronic delivery and filing of financial documents. Installation is now so simple, it can be deployed on an NAV test system in a couple of hours. It is also much quicker and easier to send larger batches of documents and multiple users can now process captured documents simultaneously. 

 

The release of Zetadocs for NAV 3.0 is the latest version of Zetadocs for NAV, released by Equisys and certified for Microsoft Dynamics NAV in 2007, which enables smart electronic document management and delivery for NAV. Zetadocs uniquely combines the process of automating the electronic creation, delivery and archiving of batches of financial documents, with a set of tools that let NAV and non-NAV users alike quickly find all documents that relate to a financial transaction.

 

Other changes include:

· Fileserver archive option - allows the optional use of SharePoint. Companies that don't use SharePoint can archive documents to shared folders on their fileserver instead.

· Silent client - enables batches of documents to be sent in the without interruption.

· Wider version support - compatibility with Navision 3.60, and 3.70 in addition to NAV 4.0, 5.0, 2009.

“In times where every business is facing increasing costs and a requirement to be ever more efficient,” said Chris Oswald, CEO of Equisys, “Zetadocs can add real business value by removing a substantial proportion of the costs most businesses allocate to managing their financial transactions. From automating the process of invoicing through to managing collections, Zetadocs takes away the need for paper and in a few mouse clicks makes documents available to employees, customers and partners that need to see them.”

 

 “And return on investment is still very important. Zetadocs for NAV capitalizes on customers’ investment in Microsoft Dynamics and other Microsoft technologies, including SharePoint, Windows Workflow Foundation, and Microsoft Office. By eliminating the mountains of paper within their offices, many of our customers see an ROI in a few months.”  If paper is strangling your business, the integration of Zetadocs for NAV 3.0 is the tool to abandon paper for good! 

 

 

Join Dialogic for their Q4'09 Update Briefing: Dialogic Media Gateways for Microsoft Unified Communications

By Shannan Friedman

November 06, 2009 at 10:27 AM

 Join Dialogic and ESTOS GmbH on Thursday, November 12th for an update on our gateways.

Dialogicwill present:(45 minutes)
  • Dialogic® Media Gateway Product Updates
  • Case Study Example
  •  Dialogic FY10
Offers and Programs

ESTOS GmbH will discuss their Call Control Gateway: (45 minutes)

  • Functional delivery (use case examples)
  • Technical delivery (deployment examples)
  • Business delivery (pricing and fulfillment examples)

Presenters:

  • Bud Walder, Product Marketing Manager for Dialogic® Media Gateway Series
  • Vince Connors, Dialogic® Media Gateway Series Product Line Manager
  • Ulrich R. Eisenschmid, ESTOS GmbH, International Sales Manager  


Date:
Thursday, November 12, 2009  
Time:
11 AM - 12:30 PM ET

Register Now!

3 FREE Downloads from Microsoft

By Shannan Friedman

November 06, 2009 at 10:26 AM

3 FREE Downloads from Microsoft

Are you ready to upgrade your customers to the latest Microsoft platforms?  MCPMag.com provided us with the Free Trial offer from Microsoft for Windows 7, Windows Server 2008 R2 and Exchange Server 2010. Demo the latest features with a FREE trial.

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Browse Equisys Zetablog

Zetafax is market leading fax server software that is proven to be the reliable way of integrating fax with your IT systems as an effective means of business communication.

Zetadocs automates the production of business documents from CRM, ERP, accounting and other business software - saving time and effort.

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