Zetadocs for Sage SalesLogix

Best of eWeek: November 20th, 2009 - Microsoft's Ozzie Talks Azure, Launches 'Dallas'

By Shannan Friedman

November 24, 2009 at 11:34 AM
Microsoft's Ozzie Talks Azure, Launches 'Dallas'
Microsoft will make its Windows Azure cloud platform available as of Jan. 1, 2010, Chief Software Architect Ray Ozzie says in a keynote speech at the Microsoft Professional Developers Conference. The company also announces a data-as-a-service solution code-named Dallas.
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IT Business Edge: The Ten Worst Practices for Technical Support

By Shannan Friedman

November 24, 2009 at 11:32 AM

As we all improve our customer service, we found the following white paper extremely helpful for those providing Technical Support to their customers:

 

The Ten Worst Practices for Technical Support
Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed by worst practices: self-inflicted wounds caused by short-term thinking. This white paper explores 10 of the "worst practices" that are common to customer support operations, including how these worst practices can creep into your contact center, and new ways in which to deal with them.

 

Download Now

 

Zetadocs Product Training: Tuesday, December 8, 2010

By Shannan Friedman

November 24, 2009 at 11:11 AM

With this course, end users will learn how to send out Business PDFs via email and/or fax and understand the productivity gains using Zetadocs can bring. End users will also learn how Zetadocs can be used alongside other applications to enhance communications with their customers and suppliers.

What you will learn:

• Basic Zetadocs client functions
• Creating and using Zetadocs Accessories
• Zetadocs Embedded commands and Mail Merge

Date:  December 8, 2010   Time:  2:00 PM - 2:45 PM EST

Register Here

Join Dialogic for their Q4'09 Update Briefing: Dialogic Media Gateways for Microsoft Unified Communications

By Shannan Friedman

November 06, 2009 at 10:27 AM

 Join Dialogic and ESTOS GmbH on Thursday, November 12th for an update on our gateways.

Dialogicwill present:(45 minutes)
  • Dialogic® Media Gateway Product Updates
  • Case Study Example
  •  Dialogic FY10
Offers and Programs

ESTOS GmbH will discuss their Call Control Gateway: (45 minutes)

  • Functional delivery (use case examples)
  • Technical delivery (deployment examples)
  • Business delivery (pricing and fulfillment examples)

Presenters:

  • Bud Walder, Product Marketing Manager for Dialogic® Media Gateway Series
  • Vince Connors, Dialogic® Media Gateway Series Product Line Manager
  • Ulrich R. Eisenschmid, ESTOS GmbH, International Sales Manager  


Date:
Thursday, November 12, 2009  
Time:
11 AM - 12:30 PM ET

Register Now!

3 FREE Downloads from Microsoft

By Shannan Friedman

November 06, 2009 at 10:26 AM

3 FREE Downloads from Microsoft

Are you ready to upgrade your customers to the latest Microsoft platforms?  MCPMag.com provided us with the Free Trial offer from Microsoft for Windows 7, Windows Server 2008 R2 and Exchange Server 2010. Demo the latest features with a FREE trial.

New Tool from Aligning IT and Business Goals from ITBusiness Edge

By Shannan Friedman

November 06, 2009 at 10:25 AM

Strategic IT Planning & Governance

 

Download the ideal tool for mapping out your 2010 strategic IT plan. Use this guide — along with the more than 60 templates included — to ensure the overall success of your entire IT department.

DMNews provides 7 New Email Marketing Tactics that you might find helpful in 2010

By Shannan Friedman

November 06, 2009 at 10:23 AM

 

7 New Email Marketing Tactics You Have to Use in 2010

Learn how to stand apart from the marketing emails flooding inboxes and avoid your messages getting lost. Or deleted. Or worse, reported as spam. Incorporate seven new can't-miss email marketing tactics to position your program above the competitive fray. Learn how to:

  • Secure customer comments and create brand ambassadors
  • Capture lost revenue with an abandon cart program
  • Send the right message at the right time
  • Take your program "on the road" with SMS

Receive your free copy today!

Business 21 Training Tools provides a helpful tool for your Sales Team

By Shannan Friedman

November 06, 2009 at 10:22 AM

"My sales team's funnels are so full we couldn't possibly handle more leads."

That's just not something we hear from sales managers these days. The reality for most is that sales reps need some help when it comes to keeping a steady flow of new business coming in to the organization.

The question is, why is prospecting so hard? Why do so many sales professionals struggle with building new business when they know how critical it is to success?

Inexperienced sales people often fail miserably when prospecting because they simply don’t know the time-tested behaviors that generate results. But even seasoned vets sometimes stop practicing the fundamentals. They gradually fall into bad habits – and then suddenly realize their prospect pipeline is empty and they’re going to miss their sales goals.

That's exactly why we created High-Impact Prospecting for Sales Professionals.

What makes this program so effective is that it's made up of six concise modules (each less than 10 minutes) so your reps can get a quick, highly-potent dose of training and get back to selling.

For more info or to request your copy.
Or call toll-free at 888-761-7294.

Is Postal Mail More Effective Than E-Mail: iMarketing News Daily

By Shannan Friedman

October 26, 2009 at 1:07 PM

Check out the latest article from DMNews - iMarketing News Daily.  It may help persuade you when you plan your next marketing campaign... Also, if you are interested in creating a campaign for Zetafax, Zetafax Duo, or Zetadocs for Dynamics (GP or NAV), please contact me.  I will gladly assist you with any creative or copy you may need.


Is postal mail more effective than e-mail?

E-mail has matured and gained popularity among marketers, but that doesn't necessarily mean that it completely beats out postal mail. Two experts take sides in the debate

Server Virtualization Market Smaller than Many Think: ConnectITusa

By Shannan Friedman

October 26, 2009 at 1:02 PM
Server virtualization market smaller than many think
Gartner says that while the buzz around server virtualization may give the impression its' adoption is more widespread than many think, it is growing at a strong rate, and perhaps surprisingly, is growing fastest in the small business sector.
Full Story >>>
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Zetafax is market leading fax server software that is proven to be the reliable way of integrating fax with your IT systems as an effective means of business communication.

Zetadocs automates the production of business documents from CRM, ERP, accounting and other business software - saving time and effort.

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